Employment Opportunities


Coordinator, Small Dollar Loan Program

CNE seeks a program manager to launch and operate our newly developed small dollar affordable consumer loans program. The loan program is operated under the Community Loan Center of Southeast Tennessee (CLCST). The CLCST loan product was created as an alternative to the predatory consumer loans available in the market place. The loans are offered through a network of employers who provide the loans as a benefit to their employees. The loans, repaid through payroll deduction, are available in amounts ranging from $400 up to $1,000 and are repaid over 12 months.

The Specialist is responsible for the overall relationship with employers including recruiting employers to participate in the program, providing technical assistance, conducting onsite training, fielding questions from employers and borrowers, conducting presentations about the small dollar loan program, recruiting potential business partners, and other administrative and technical functions associated with the Community Loan Center of Southeast Tennessee. The Specialist needs an entrepreneurial spirit, rigorous work ethic, and have a commitment to changing the landscape of payday and predatory lenders in the community.

Essential Job Function:

  • Identify and recruit employers to offer the small dollar lending program

  • Public speaking to explain program to various prospects

  • Train participating employers on how to inform employees of the loan program

  • Recruit and train employers on how to use website, verify employment, make payroll deductions and transfer loan payments through ACH.

  • Maintain relationships with participating employers

  • Work with marketing staff to manage CLCST website and program social media and create marketing collateral as required

  • Attend all meetings as appropriate to the position or to the Program

  • Track and report lending performance such as number of loan applications approved, funded and repaid

  • Coordinate with financial counseling staff to offer financial literacy to employers and employees

  • Maintain complete and accurate records of recruiting contacts

  • Maintain complete and accurate records of lending activities and loans

  • Handle customer website issues and complaints and take appropriate action to resolve them

  • Work with loan servicing staff to negotiate payment arrangements with customer who have delinquent loans

  • Insure compliance with statutes, regulations and policies used in administering the small dollar lending program

  • Continuously monitor successes and evaluate impact

  • Attend training sessions as required by management and Program

  • Work as a team member with other staff members to assist in all activities for the overall benefit of the organization.

  • Perform general office duties associated with role and program

Experience and Qualification Requirements:

  • Bachelor's degree or equivalent experience

  • Must be highly motivated and can work independently

  • Strong written, oral communication skills, as well as organizational skills

  • Proficient in Word, Excel and Outlook

  • Outside sales experience preferred


This is a part time position with very flexible hours. $18-$19 per hour depending upon experience plus annual bonus potential of up to 10% of base pay.

To Apply: Send resume and cover letter to Martina Guilfoil, mguilfoil@cneinc.org